Automation for Clinics: More Patients Booked, Fewer Calls Missed
Nexx automates appointment booking, reminders and patient enquiries for clinics, dental practices and diagnostic centres. Patients get instant replies on WhatsApp, even after hours, and your reception team stops repeating the same answers.
Where Your Business Loses Time
Calls Go Unanswered After Hours
Patients searching for appointments in the evening or over weekends reach an unanswered clinic line and book with another provider.
Reception Repeats the Same Answers All Day
Front-desk staff spend up to 4 hours daily repeating timing, consultation fee, and doctor availability answers instead of attending to patients in clinic.
Missed Reminders Lead to Costly No-Shows
Without automated confirmation follow-ups, clinics experience 20% to 30% missed appointments and wasted doctor consultation slots.
What We Automate
WhatsApp appointment booking with live slot selection
Automatic appointment reminders and follow-up alerts
Instant answers to clinic timing, doctor specialty, and fee questions
Seamless handover to reception staff with complete chat history
Tools We Connect
No new software to learn. We link into the applications your team already uses daily.
How It Operates in Practice
A patient messages at 9 pm asking for a Saturday slot. The assistant shows open slots, books one, and sends a reminder the day before. The front desk sees it in the morning.
Frequently Asked Questions
Can it work with our existing clinic software?
Yes. We connect with Practo, custom clinic management systems, Google Calendar, and central spreadsheets via secure APIs and webhooks.
Is patient data safe?
Patient information is processed under strict confidentiality controls and transmitted through the official WhatsApp Business API. Visit our Data & Security page for details.
Can it reply in Hindi and Gujarati?
Yes. Our automated assistants seamlessly converse in Hindi, Gujarati, English, and other regional languages depending on patient preference.
Complementary Services
Tell us where your team repeats itself.
In 24 hours your free audit gives you a one-page Automation Map showing what to automate first and what it could save. Free, no obligation.